In the rapidly evolving landscape of the internet, finding a reliable web hosting service provider has become a crucial task for businesses and individuals alike. Amidst the myriad of options available, InterServer has emerged as a name that evokes trust and professionalism.
With a commitment to high-quality services and reasonable pricing, InterServer is capturing the attention of many in the online community. Let's delve into the noteworthy aspects of InterServer and the value they bring to their customers.
Snapshot
✅ Hosting Type Offered:Shared, WordPress, VPS, reseller, and dedicated server plans
✅ Load time: 4/5
✅ Uptime: 99,82%
✅ Support Score: 4/5
✅ Price Range: Pricing starting at $1.58/month
✅ Speed: 912 ms
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Pros and Cons of Interserver
Pros:
✅ Affordable month-to-month pricing
✅ Free SSL, weekly backups, and malware protection
✅ 99.99% uptime result
✅ Classic cPanel Interface
✅ 30 day guarantee
✅ Renewall cost
✅ Ultra – fast speeds
✅ 70% are migrations
Cons:
❌ Customer support can be hit-and-miss
❌ Account interface is outdated
InterServer pricing
InterServer pricing starts at $2.50/mo for shared hosting. However, this company provides every type of hosting in its own operated data centers. You can choose ASP.NET hosting, cheap VPS, dedicated servers, collocations, or data storage options.
| Hosting type | Best for |
| Shared hosting | Beginners looking for ease of use and low prices. Get InterServer, now 65% OFF! |
| ASP.NET hosting | Hosting using Windows interface. |
| VPS hosting | An advanced hosting with dedicated server space. |
| Reseller hosting | For agencies, freelance developers or designers looking to sell websites. |
| Dedicated hosting | Advanced solutions. You get a private server with all its resources and management responsibilities. |
| Collocations hosting | Renting datacenter space for your own servers. Ensures security and redundancy. |
It would seem that most of InterServer’s solutions are meant for advanced users. However, shared hosting is by far the most used option as it can support both websites that are just launched and medium-sized businesses.
For a very long time, InterServer had only one shared hosting plan that was unlimited in every sense – number of websites, email accounts, storage, and bandwidth.
*Keep in mind that unlimited is very much limited by the server capacity itself.
Anyway, to serve a bigger pool of people, InterServer now has 3 shared hosting packages. All of them come with the same features like free domain registration, unlimited storage space, bandwidth, and email accounts, as well as a possibility to connect unlimited domains.
However, with more expensive plans, you get more server resources such as CPU cores and RAM.
| Plan | Features | Price |
| Standard | 1 CPU core and 2GB SSD storage | $2.50/mo |
| Boost 2 | 2 CPU cores and 4GB SSD storage | $9.95/mo |
| Boost 4 | 4 CPU cores and 8GB SSD storage | $19.95/mo |
So picking the best plan comes down to the size of your project and its needs:
???? Standard – best for small websites such as informational sites, portfolios, or even very small online stores.
???? Boost 2 – great for bigger sites. You should easily be able to host a small online store on this one.
???? Boost 4 – an option for popular sites and people who need both ease of use and power. It can support larger online stores.
But that’s not all. The extra stuff provided in every single plan for free is just impressive:
???? Global content caching.
???? SSL certificates.
???? Professional website migration.
???? InterShield security package.
???? Weekly automatic backups.
???? Inter-Insurance – a free service that restores your website in case of an attack.
Can you believe that all this comes for just $2.50 a month? Better yet, the increased renewal rates aren’t too steep either. The additional features and server resources offered are almost too good to be true for such a low price. Can’t blame them for wanting to get better returns on that.
But, let’s say you tried it and didn’t like it. What then?
Since the provider comes with a 30-day money-back guarantee, you can request a full refund within said 30 days of your purchase, no questions asked.
All in all, InterServer pricing is good. Almost too good. And it’s a great option for every user – you can choose monthly billing if your budget is tight or pre-pay to enjoy a discount for longer.
Is Interserver Right for Me?
Interserver could be a good choice for your business if you are looking for shared web hosting with a month-to-month payment plan. However, if you are the kind of customer who feels more secure knowing you can easily reach customer service by phone to ask questions about your website, you may want to consider a different service.
Interserver Is Best For:
???? Business owners who prioritize cost
???? Business owners who want one simple plan without worrying about add-ons or extra unexpected expenses
???? Website owners who want to use a free website builder to create and design their website
Interserver Is Not Recommended For:
???? People who rely heavily on live chat support. From our experience, the live agents do not thoroughly answer all questions through the chat.
Customer Service and Support
Interserver, a web hosting provider, claims to offer live chat and 24/7 phone support to both existing and prospective customers. However, our experience with their customer support was far from satisfactory.
When we attempted to use the live chat feature, we were initially informed that the estimated wait time would be 34 minutes. This alone is quite a long wait, but it didn't end there.
After finally receiving an initial response, there was a further delay before we received a response to our follow-up question. This slow and disjointed communication process was frustrating and time-consuming.
Even when we did receive prompt responses in subsequent interactions with the live agent, they often failed to address our specific questions or provide helpful solutions.
This lack of specificity and effectiveness further added to our disappointment with Interserver's customer support.
In an attempt to seek assistance, we also tried contacting Interserver via phone on multiple occasions across two different days. However, our experience with their phone support was equally disappointing.
Each time we called, we were put on hold for six minutes before the call abruptly dropped. This cycle repeated without any success in reaching a representative who could assist us.
Overall, our interactions with Interserver's customer support left much to be desired. The live chat feature was difficult to use, with long wait times and delayed responses, while the phone support consistently ended in dropped calls after a significant hold period.
Considering the importance of reliable and helpful customer support in the web hosting industry, Interserver fell short of expectations in this regard.
Our Expert Opinion
Interserver is a solid choice for a basic starter web hosting provider. At $2.50 per month for an introductory offer, Interserver’s initial offer is one of the more competitive on the market. The company’s monthly rate of $7 per month is competitive for users who want a month-by-month plan but is not recommended for those who want to sign on for a multi-year plan.
The company’s Inter-Insurance helps ensure your website will be protected, particularly the promise to investigate and determine why the issue occurred. Perhaps the biggest downside to signing up with Interserver is the lack of reliable customer support.
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